Bio-stimulators After Care

Caring for your skin correctly after your bio-stimulator treatment supports proper healing and the best possible result, and good preparation beforehand helps too, which is covered in our guide to preparing for your bio-stimulator treatment. Follow the aftercare guidance below, and contact us any time if something doesn’t feel right.

Quick Summary

What you need to know at a glance

Massage the treated area for 5 minutes, five times a day, for 5 days (use moisturising cream to reduce friction).
Apply an ice pack within the first 24 hours to help reduce swelling.
Makeup may be applied after 24 hours.
Avoid exercise for 24 hours, and sun/UV exposure until swelling and redness have resolved.
Avoid saunas, steam baths, icy temperatures and UV exposure for two weeks.
Avoid dental procedures and other cosmetic treatments for two weeks; no fractional resurfacing for four weeks.
Contact your clinic if you experience any adverse reactions or side effects.

Aftercare

Aftercare Instructions

Massage the treated area for 5 minutes, five times per day for 5 days after your treatment. Use moisturising cream to reduce friction when massaging.
Within the first 24 hours after your treatment, apply an ice pack or ice wrapped in a cloth to the treatment area to help reduce swelling.
Makeup may be applied after 24 hours.
Avoid sun and UV exposure until swelling and redness have resolved.
Avoid sauna, steam bath, icy temperatures or UV radiation (by the sun or a solarium) for two weeks after the treatment.
Avoid any forms of exercise or sports for 24 hours.
Avoid dental procedures for two weeks after the treatment.
No cosmetic treatments such as filler injections in the same area, microdermabrasion, chemical peel, IPL etc. for two weeks after the treatment.
No fractional resurfacing for 4 weeks after the treatment.

⚠️ Important: Adverse Reactions

If you experience any adverse reactions or side effects, please contact the clinic that performed your service. If you feel unwell or are concerned about any aspect of your treatment, contact us on 0437 372 764.

After Your Appointment

Upon completing your appointment, you will have been emailed a copy of your Consultation form and a receipt with the details of your appointment including the products used, Nurse who performed your treatment as well as the Prescribing Doctor.

Should you have any further questions regarding your treatment, please don’t hesitate to contact us on 0437 372 764 or submit an enquiry.

Concerns & Complaints Procedure

If you have a concern or complaint about your treatment, please follow the below procedure:1Contact the clinic directly – this is the fastest way to have your concern addressed, we will always do everything possible to ensure your treatment outcome is satisfactory. You can also call or TXT the clinics directly: Capalaba 0437 372 764 · Aspley 0466 470 580 · Springfield Lakes 0402 887 487.2Book a follow-up appointment – You are welcome to book a follow-up appointment, we recommend trying to book with the same Nurse who performed your treatment, however if they are unavailable at the time you require an appointment, detailed notes are kept, so any other Nurse can follow on.3Contact General Manager directly – If you do not receive a satisfactory outcome from contacting the clinic directly, you can contact the General Manager directly.4Emergency contact – if you can not contact the clinics or General Manager directly or it is out of hours, please contact our emergency number via txt or call on: 0415 049 5065Contact the Nurse directly – when contacting the clinic directly, we will always liaise with the Nurse who performed your treatment, and the Doctor who prescribed if required. If you do not believe the clinic is resolving your complaint, you can request to contact the Nurse directly and we will pass this onto them.6Contact the Doctors directly – you will have received a receipt with your prescribing Doctor, if you can not reach a suitable outcome with the clinic or the Nurse directly, please contact your Prescribing Doctor using the below contact forms:

7Contact other Doctors – If a response from your original prescribing Doctor is not received within 48 hours or you are unsatisfied with their care and you wish to speak to another Doctor, please email one of the other Doctors listed above.8Contact Qld Health Ombudsman – If you have not reached a resolution by following and exhausting all of the above steps, please contact the Qld Health Ombudsman.9Contact AHPRA – If you have not reached a resolution through the Qld Health Ombudsman, and after exhausting all other steps, please contact AHPRA.

If you feel unwell or are concerned about any aspect of your treatment, please contact us on 0437 372 764.