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Eyelash treatments Before Care

  • Ensure you are not wearing any mascara (especially waterproof mascara) before your treatment.
  • Your lashes should be clean and dry before you attend your appointment
  • If you have lash extensions, do not try and remove these yourself before treatment
  • Please do not wear contact lenses to your appointment
  • We will be unable to treat if you have any sort of eye or skin infection in the area
  • Aggressive/abusive behavior will not be tolerated.
  • Cancellation fee will occur for any cancellations under 24 hours
  • Failure to respond to confirmation messages may result in forfeiting your appointment

Should you have any questions or concerns, we are always more than happy to help, so please contact us on 0437 372 764

FAQs

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FAQs

Common questions.

Blepharitis is an inflammatory condition of the eyelids, and having it may affect whether an eyelash treatment such as a lash lift is appropriate. Because lash lifts involve solutions applied close to the lash line and the eye area, active inflammation or infection can increase the risk of irritation, so a clear assessment of eye health is important first.

General considerations include:

  • Active or flaring blepharitis usually means a treatment should be postponed until the condition is well managed.
  • Eye comfort and lid skin integrity are part of determining suitability.
  • Advice from your treating doctor or optometrist about your eye condition is valuable before booking.

 

Because eye conditions are a medical matter, suitability cannot be confirmed online and should not be assumed. Individual suitability should be discussed at a consultation, and where relevant, with the practitioner managing your blepharitis. Eye health is sensitive, so when in doubt, seek professional guidance before any lash treatment. For general preparation, see our eyelash extensions in Brisbane information.

Replacing eye makeup such as mascara after an eye condition like blepharitis is a common hygiene recommendation, because older products can harbour bacteria that may contribute to re-irritation. While this is a general eye-care matter rather than a treatment offered at the clinic, fresh products can support healthier lids ahead of any eyelash treatment.

General hygiene points many people follow include:

  • Discarding eye makeup that was in use during an eye infection or flare.
  • Avoiding sharing eye products and replacing mascara regularly.
  • Keeping the lash line clean before and after treatments.

 

Specific medical advice about managing blepharitis should come from your doctor or optometrist, as they can assess your individual situation. If you are preparing for an eyelash treatment, individual suitability should be discussed at a consultation, and any active eye condition should be cleared with your treating practitioner first. Eye health is sensitive, so professional guidance is the safest path. For lash treatment preparation, see our eyelash extensions information.

Eye-care professionals generally emphasise hygiene, correct application and aftercare when discussing lash extensions, since the treatment is performed near the sensitive eye area. Common themes include choosing a trained technician, keeping the lash line clean, and being alert to any irritation or allergic response to adhesives.

Points frequently raised about lash extensions include:

  • Proper hygiene and application reduce the risk of irritation or infection.
  • Some people may react to adhesives, which is why patch testing is often suggested.
  • Anyone with an existing eye condition should seek tailored advice before treatment.

 

Because this question relates to medical opinion on eye health, the most reliable guidance for your situation comes from your own optometrist or ophthalmologist. At the clinic, individual suitability should be discussed at a consultation, and a patch test for adhesive can be considered. Eye health is sensitive, so professional input is encouraged where there is any concern. For treatment details, see our eyelash extensions in Brisbane page.

Clean, product-free lashes are an important foundation for eyelash extensions, because residue can interfere with adhesive bonding and longevity. In the lead-up to your appointment, the goal is lashes that are free of oil, makeup and skincare so the technician can work on a clean surface.

Best-practice steps before extensions often include:

  • Removing all eye makeup, especially mascara, well before the appointment.
  • Avoiding oil-based cleansers, creams and serums around the eyes beforehand.
  • Gently cleansing the lash line and patting dry so no residue remains.
  • Arriving without contact lenses if advised, and with clean, bare lashes.

 

Following these steps may help the extensions adhere well and last longer. Because individual skin and lashes differ, the technician can give tailored pre-appointment advice, and individual suitability should be discussed at a consultation. For more detail on the treatment, see our eyelash extensions in Brisbane page, and review aftercare on our eyelash treatments after-care guide.

Eyelash serums can affect the condition and growth of lashes, so it is generally sensible to allow a gap between regular serum use and certain lash treatments. Some serums may make lashes or the lash line more reactive, which can influence how a lash lift or extensions behave.

General guidance many clients follow includes:

  • Pausing serum use for a period before treatment, as advised by the technician.
  • Mentioning any prescription or active lash or brow serums during consultation.
  • Allowing the lash line to be calm and unirritated before treatment.

 

Because serums vary in their ingredients and effects, and because some are prescription products, the right waiting period depends on your specific product and circumstances. Individual suitability should be discussed at a consultation so the technician can advise based on what you are using. Results vary between individuals. For treatment details, see our eyelash extensions in Brisbane page.

There are no special dietary requirements for eyelash treatments, though general wellbeing supports healthy lashes and skin. Unlike some injectable procedures, lash lifts and extensions do not typically call for dietary changes, but a few sensible habits can help the appointment go smoothly.

Helpful general habits may include:

  • Staying well hydrated, which supports overall skin and lash health.
  • Limiting excessive caffeine right before a long appointment so you can rest comfortably.
  • Avoiding anything that tends to make your eyes watery or sensitive beforehand.

 

These are general comfort measures rather than strict rules, and they are not a substitute for tailored advice. If you have specific health conditions or concerns, individual suitability should be discussed at a consultation. Results vary between individuals. For full preparation and treatment information, see our eyelash extensions in Brisbane page and the eyelash treatments after-care guide.

Avoiding eye makeup, oils and anything that irritates the lash line immediately before a lash lift helps support an even, lasting result. Because the treatment relies on clean lashes and a calm eye area, a little preparation can make a noticeable difference.

In the hours and days before a lash lift, it generally helps to avoid:

  • Mascara and other eye makeup, which should be fully removed beforehand.
  • Oil-based cleansers, creams and serums around the eyes.
  • Curling lashes or using lash serums right before the appointment, if advised.
  • Anything that irritates or reddens the eyes, such as rubbing or new eye products.

 

Arriving with clean, bare lashes gives the technician the best surface to work with. Because individual lashes and skin differ, the technician can provide tailored pre-treatment advice, and individual suitability should be discussed at a consultation. Results vary between individuals. For treatment detail, see our eyelash extensions in Brisbane page.

The health of your natural lashes is assessed during consultation, since strong, intact lashes generally respond better to treatments like lifts and extensions. Signs of healthy lashes include reasonable length and density, no significant breakage, and an eye area free of infection or irritation.

Things a technician may consider include:

  • Whether lashes are sparse, very fine or prone to breakage.
  • Any current eye conditions, irritation or recent eye treatments.
  • Your history with previous lash treatments and how your lashes recovered.

 

Because lash and eye health is best evaluated in person, an assessment gives a clearer answer than self-checking alone. Individual suitability should be discussed at a consultation, and any eye condition should be reviewed with your doctor or optometrist where relevant. Eye health is sensitive, so professional input is encouraged. For treatment options, see our eyelash extensions in Brisbane page.

A patch test for adhesive is commonly recommended before eyelash extensions, especially for first-time clients or anyone with a history of sensitivities. Because the adhesive sits near the eye, identifying a possible reaction in advance helps reduce the risk of irritation during or after treatment.

A patch test may be particularly worth considering if you:

  • Have not had extensions before or have sensitive skin or eyes.
  • Have previously reacted to cosmetic products or adhesives.
  • Have a known history of allergies.

 

Discussing this with your technician allows them to arrange a patch test ahead of your appointment if appropriate. Individual suitability should be discussed at a consultation, and any reaction or eye concern should be reviewed with a doctor. Eye health is sensitive, so caution is sensible. For treatment information, see our eyelash extensions in Brisbane page and aftercare on our eyelash treatments after-care guide.

Oil-based and heavy skincare products around the eyes are best avoided before an eyelash treatment, because oils can interfere with adhesive bonding and the treatment process. Keeping the eye area clean and product-free helps the technician achieve an even, longer-lasting result.

Products commonly best avoided beforehand include:

 

  • Oil-based cleansers, makeup removers and moisturisers near the eyes.
  • Eye creams and serums applied right before the appointment.
  • Mascara and other eye makeup, which should be fully removed.
  • Any active or prescription products around the eyes, unless cleared by the technician.

 

Arriving with a clean, bare eye area supports the best outcome. Because individual skin and any prescription products differ, the technician can advise on your specific routine, and individual suitability should be discussed at a consultation. Results vary between individuals. For treatment detail and aftercare, see our eyelash extensions in Brisbane page.

Adequate, good-quality sleep supports general skin and eye-area wellbeing, which can contribute to healthier lashes ahead of a treatment. While sleep is only one of many factors, rest helps reduce eye puffiness and irritation and supports the body’s overall maintenance processes.

Ways sleep may relate to lash readiness include:

  • Sufficient rest can reduce eye redness and puffiness before an appointment.
  • Sleeping face-down or rubbing the eyes can stress lashes over time.
  • Overall wellbeing, including sleep, supports skin and lash condition.

 

These are general wellbeing points rather than strict requirements, and they are not a substitute for professional advice. If you have ongoing eye irritation or concerns, individual suitability should be discussed at a consultation, and any eye condition should be reviewed with your doctor. Results vary between individuals. For treatment and aftercare guidance, see our eyelash treatments after-care guide.

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